FAQ

e.g. You need help with your Modification Application or understanding the Modification Design Guidelines, or you’ve received a notice about the maintenance of your yard or fence

For questions related to Modification Applications, contact the onsite staff at 214-733-5800 or STONEB@Ciramail.com.

For compliance questions, queries about the Modification Design Guidelines, or issues related to a violation notice, call 214-733-5800 or email STONEB@Ciramail.com to be directed to support staff on our compliance team.

e.g. How to get my Stonebridge Ranch ID, renting a Beach Club pavilion or the Community Room, etc.

Contact the onsite office at STONEB@Ciramail.com or 214-733-5800.
If you witness an after-hours, non-emergency in association-owned common area, call Courtesy Patrol at 214-794-4945. If you spot suspicious activity, call the City of McKinney Non-Emergency Police at 972-547-2700. In the case of an emergency, call 911.
To report street light outages, please contact the electric company directly. Visit the City of McKinney website for more information. For street parking issues, call the City of McKinney Non-Emergency Police at 972-547-2700. The association does not provide enforcement re: street parking issues.

Contact the onsite office at STONEB@Ciramail.com or 214-733-5800.
After hours, or if the office is closed, contact the Resident Services Center at 855-947-2636.
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